For many Chief Human Resources and People Officers, leaning on retained executive search expertise to help make the right C-level hires is critical for success. In the past few years, HR leaders have even expanded their partnerships with executive search firms to acquire additional executive-level services.
As the value of executive retained search grows, it’s important for business professionals (especially those making C-level hiring decisions) to understand what it is exactly. In this article, we’ll explain that and more.
Table of Contents
- What is Retained Executive Search?
- Features of Retained Executive Search
- Retained Search vs Contingency Search
- Benefits of Retained Executive Search
- When to use Retained Executive Search
- How to Choose the Right Retained Executive Search Firm
What is Retained Executive Search?
Retained executive search is a specialized recruiting process where a company hires a firm to help find and place top-level talent for high-level roles. The firm is paid a retainer fee upfront to help incentivize long term commitment, and the retainer fee is often a portion of the total fee the recruiting firm will charge once a placement is made.
Executive retained search is typically used to fill positions like CEO, COO, CFO, CMO, and CIO. Successfully filling these roles demands niche expertise in recruiting executive-level, highly skilled talent.
Features of Retained Executive Search
There are three key features of retained executive search that differentiate it from other types of searches: exclusivity, a highly structured process, and a high touch experience.
1. Exclusivity
An executive search firm works very closely with their client, given the high stakes nature and overall difficulty of the placement. This commonly results in exclusivity for the hiring process – only one executive search firm is used. This empowers the search firm to deliver tremendous results, and for the client to develop a trusted partnership with the firm.
2. Highly Structured Process
Executive retained search, when done right, often entails deep market research, intensive candidate vetting, detailed interviews, and consistent communication, all while maintaining strict confidentiality. A highly organized, well-structured process is instrumental to success.
3. High Touch
Retained executive search firms frequently provide highly personalized service to clients, from detailed communication to thorough candidate interviewing to onboarding support. For example, at The Grant Partners, we prioritize establishing a strong, productive partnership with our clients that enables success over the long run.
These three key features of executive retained search differentiate it from other types of search like contingency search, which we will get into next.
Retained Search vs. Contingency Search
The biggest difference between retained search and contingency search is the fee payment schedule. In contingency search, a client pays the search firm once a placement has been made. In retained search, a three-stage payment structure is often used in order to “retain” the search firm.
Benefits of Retained Executive Search
Retained executive search often brings significant benefits to companies who leverage it: access to top talent, a dedicated and thorough process, and confidentiality/exclusivity.
1. Access to Top Talent
Retained search firms typically have extensive networks and industry expertise, which enables them to identify and attract top talent (including high caliber candidates who may not even be looking for a new role). This helps ensure clients get access to the best talent for their executive-level hiring needs.
2. Dedicated & Thorough Process
As mentioned above, retained search entails a highly structured process that includes deep market research, intensive candidate vetting and interviews, and consistent communication. This means retained search firms make a big time investment in their searches and are fully dedicated to their clients.
3. Confidentiality & Exclusivity
Retained search firms prioritize confidentiality, which is important for high-stakes, C-level hiring. Companies making such hires often don’t want to advertise their open C-level positions, and candidates who explore new roles often don’t want to tell the world they’re doing so. The exclusive relationship between client and firm bolsters trust, speed, and success.
When to Use Retained Executive Search
Organizations should leverage retained executive search in the following situations:
- Hiring for critical, senior-level roles
- Needing specialized or niche talent
- Requiring confidentiality
- Desiring a thorough, high touch recruiting process
- Wanting access to candidates who aren’t necessarily looking for a new role (passive candidates)
Executive retained search helps organizations achieve success in the above scenarios, often setting their hiring processes and ROI apart from competitors who don’t leverage the right search firm.
How to Choose the Right Retained Executive Search Firm
Choosing the right executive retained search firm is a critical decision in C-level hiring success. Over the years, we’ve spoken to many organizations who came to us after making mistakes in hiring the right recruiting firm for them.
Here are five steps we recommend for hiring the right retained executive search firm for your organization: define open roles clearly, define your needs clearly, interview multiple search firms, check references, and prioritize a partnership.
1. Define roles clearly
Ensure the role you’re hiring for is defined as clearly as possible. Maximize clarity on the job description, interview schedule, and onboarding process. Doing so prevents confusion and boosts success.
2. Define needs clearly
Ensure you inform the search firm on your needs, from the type of candidate you’re looking for, hiring expectations, and timeframe. The better your needs are defined, the more targeted and successful the search firm will be.
3. Interview multiple executive retained search firms
Before bringing on an executive search firm, it’s critical to interview multiple to get a feel for what they offer, what their communication is like, what their track record is, what their industry expertise is, and more. Doing so empowers your organization to not only find the right firm for you, but also reduces the chance of selecting the wrong firm and wasting precious time and money.
4. Check references
When interviewing multiple search firms, make sure to ask for references. A great firm will often have strong references and customer testimonials, and eager to share them with you.
5. Focus on partnership
Like we said earlier, great search is all about creating a strong partnership between your organization and the search firm. Retained search enables this. The firm you hire should encourage and foster a strong, long term partnership with you and your team.
Conclusion
Executive retained search continues to be an invaluable investment for many organizations today. If your organization needs help making C-level hires, let’s get in touch.
